Work
Experience

Lead Product Designer, US Government
Washington, DC 7/2018 – Present

Organize and manage workshops with relevant stakeholders in order to get requirements, assess project suitability, scope, and timeline with respect to office threshold and resources while ensuring stakeholders’ active participation with the project

Shape product strategy by facilitating workshops with key stakeholders, conducting discovery research and aligning business objectives with customer desirability

Ensure teams are highly motivated and performing, by providing adequate training, feedback and critique mechanisms resources and mentoring

Design Thinking facilitator for the National Academy of Sciences (NAS) to develop Analytic Frameworks. These exercises and designs of an integral layer of the frameworks, were a first of their kind for both the IC and the NAS

Speaker at IC-wide events and conferences on the effective use of design and design thinking for the presentation of analysis

Senior Product Designer, US Government
Washington, DC 2/2013 – 07/2018

Led design on numerous different projects, with an emphasis on:

UX strategy: customer journeys, personas, user scenarios
Information Architecture: sitemaps, wireframes and interactive prototypes
UX research: benchmarking, usability reviews and usability testing
Visual Design: for motion graphics, infographics, user interfaces, & websites

Facilitated communication among different departments and translated business needs into appealing and engaging experiences for users

I led a team that designed the award-winning Presidents Daily Briefing app, which is used by the President of the U.S. and senior policy makers. I worked closely with software engineers to provide design direction and style guides and writing production level HTML/SASS/CSS code to meet project deadline

Managed large-scale infrastructure projects to transition applications to Amazon’s Commercial Cloud Services

Designed and developed mobile and web applications, content management tools, websites, and data visualizations using HTML, SASS, JavaScript, Angular, PHP, WordPress, and Joomla

Assessed and remedied the design and usability of products focusing on accessibility based on WCAG 2.0 and Section 508

Mentored junior designers, acclimating them to a unique environment, and recognizing opportunities for professional growth and training

Freelance Graphic Designer, M.Crivellaro Design
Washington, DC 5/2012 – Present

Worked for various clients including, web applications, websites, invitations, greeting cards, brochures, billboards, event programs, and photography. Designed motion graphics for TV spots, and for Comic-Con.

Education

The Pennsylvania State University
University Park, Pennsylvania 2007 – 2012

Bachelor of Design: Graphic Design
Minor: Spanish

Human Factors International
Seattle, Washington 2016
Certified Usability Analyst

US Federal Government
Washington, DC  2017
Lean Six Sigma Yellow Belt

US Federal Government, Directorate of Analysis
Career Analyst Program| 2015 – 2016
CAP is a rigorous training program focusing on critical thinking, writing, and briefing skills needed to be successful in a career as a member of the analytic community. Segments include analytic tools, counterintelligence issues, denial and deception analysis, and warning skills.

Awards
& Such

IC Excellence Award
Winner in a government-wide design competition for the mobile app category. Like the Emmy’s, but for members of the Intelligence community.

Meritorious Unit Citation
Awarded for modernizing a legacy Flash development process to HTML/CSS/JS with Angular as our framework. Our team was the first in the United States Intelligence Community to do this.

Exceptional Performance Awards
Given for achieving excellence in support of the mission. During my tenure I have received over 15 EPAs for my work in the presentation of analysis and the development of web and mobile applications.

GRAPHIS New Talent Annual
Two-time Gold Winner | Editorial

Seen & Noted
Frequently recognized in the department’s newsletter for outstanding interactive design.

Skills

User Experience

  • Design Thinking
  • Storyboarding
  • Wireframing
  • Low to High Fidelity Design
  • Prototyping
  • User Research
  • Usability Testing
  • Accessibility
  • Website Analytics

Design

  • Interaction Design
  • Visual Design
  • Data Visualization
  • User Interface Design
  • Product Design

Tools

  • WordPress
  • Joomla
  • Git, Github, TortoiseGit
  • Adobe: XD, Illustrator, Dreamweaver, InDesign, Premiere, After Effects
  • Sketch, Axure RP, Invision
  • Cinema 4D, Maya